Clear words when it comes to sustainability: ALDI Spain in dialogue

On its modern website, through strong communication campaigns and in social networks, ALDI Spain is dedicated to communicating with customers and other stakeholder groups – thus also bringing environmental topics to a larger audience.

Customers should be able to immediately recognise what makes a product special. That is why ALDI Spain follows clearly defined criteria for transparent and reliable information on packaging. If they still have any questions, customers in Spain can take advantage of a wide range of options to get in touch with us, such as via our new Contigo ALDI customer service or our social media channels. One topic that we focused on in 2017 was the environmental and health risks related to palm oil production. More and more consumers are looking to avoid products containing palm oil. We are making efforts to accommodate this wish and are offering alternatives. Since January 2018, our own brand GutBio has carried only palm-oil-free products in Spain. In addition, we are spreading the message that organic products are “good by nature” and support organic agriculture through an extensive communication campaign.